The more retailers and consumers get to know NeumanTree artificial Christmas trees, wreaths and garlands, the more they appreciate their beauty, ease of use, and durability.
We're very confident that you'll be equally impressed with our Customer Service. We've provided a wealth of information that should answer most of the questions and challenges you're likely to encounter during the life of our products.
And of course if your tree was purchased in the last 4 years and you require information that we haven't provided on our web site, you're welcome to contact us by phone 866-865-8733. If your tree may have been purchased prior to 2015 please email us any questions or concerns. NeumanTree understands the frustration of encountering endless telephone menus, only to wind up back where you started, and unable to get through to a person who can help. That's why our staff responds personally to every call we receive from retailers and consumers. We are committed to helping resolve problems promptly and don't stop until you and your customers are 100% satisfied.
Tree Stand Order Form
Replacement Light Bulb Order Form (200MA-0.20A only)
Important note - Replacement bulbs are available for a period of 10 years from your date of purchase. This has been established in order for a customer to maintain the lights on their tree for the entire warranty period of the construction. In as much as we have updated the brightness of our bulbs over the years, we have not utilized 170 MA (.17 of .34) bulbs for over 10 years and they are no longer available.
Care and Maintenance Solutions
Everything you need to repair, care and maintain your NeumanTree
An Easy Way to Troubleshoot Lights that Aren't Working
Tips on the Care and Maintenance of Lighted Trees
How to determine bulb brightness if your tree was purchased prior to 2010 (since 2010 your brightness is 200 ma)
Click here for our assembly and shaping video
The NeumanTree Warranty
Testimonials: Click here to see what consumers had to say about us or please visit us on FaceBook for additional comments and videos
Frequently Asked Questions