The NeumanTree Customer Friendly Warranty
Warranty Information
Quite simply the best there is.
Copyright 2012
NeumanTree, Inc.
NeumanTree, Inc.
Any NeumanTree purchased in 1964 or later has carried a ten-year warranty on the tree itself.
The warranty provides for repair or replacement of any defective parts (less factory installed lighting) at no charge to the customer.
The warranty provides for repair or replacement of any defective parts (less factory installed lighting) at no charge to the customer.
In addition, trees lit with the Brilliant Lighting System purchased in 2002 or later carry a four-year warranty on the factory-installed lights or lighted sections. NeumanTree, Inc. will repair or replace any defective factory-installed lights or lighted section at no charge to the customer.
Please note the following conditions are not covered;
•Cut wires
•Modified lights, light sets, plugs and fuse elements
•Pre-lighted display trees do not come with a factory light warranty. (These trees are typically sold for the retail price of the tree without lights. Any lights working at the time of purchase were free and are not covered under our warranty terms.)
•Cut wires
•Modified lights, light sets, plugs and fuse elements
•Pre-lighted display trees do not come with a factory light warranty. (These trees are typically sold for the retail price of the tree without lights. Any lights working at the time of purchase were free and are not covered under our warranty terms.)